{"id":39,"date":"2024-03-04T11:29:43","date_gmt":"2024-03-04T16:29:43","guid":{"rendered":"https:\/\/xtag.com\/blog\/?p=39"},"modified":"2024-03-04T11:30:38","modified_gmt":"2024-03-04T16:30:38","slug":"att-outage-a-lesson-on-the-importance-of-offline-mode-for-event-check-in-and-badge-printing","status":"publish","type":"post","link":"https:\/\/xtag.com\/blog\/post\/att-outage-a-lesson-on-the-importance-of-offline-mode-for-event-check-in-and-badge-printing\/","title":{"rendered":"AT&amp;T Outage: A Lesson on the Importance of Offline Mode for Event Check-in and Badge Printing"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>By Elad Rosanski, CEO at Xtag.<\/p>\n\n\n\n<p>It was February 22nd, 2024 where I found myself unable to use my phone without WiFi, as the signal displayed an &#8220;SOS&#8221; message. Despite attempting every solution I could think of\u2014engaging flight mode, rebooting my iPhone\u2014nothing resolved the issue.<\/p>\n\n\n\n<p>As I drove to the office, relying on Google Maps&#8217; offline version and enjoying music downloaded from Apple Music, a realization struck me: both Google Maps and Apple Music recognize the critical importance of an Offline Mode. This is a principle we consistently emphasize to our clients: never depend solely on an internet connection at event venues, especially not for crucial functions like check-in and badge printing. These are the first touchpoints of your event and must operate quickly and flawlessly.<\/p>\n\n\n\n<p>This incident serves as a perfect reminder of how vital Offline Mode is. Yet, it&#8217;s equally important to understand its nuances and ensure you&#8217;re asking your vendors the right questions to confirm their offline capabilities are genuinely robust:<\/p>\n\n\n\n<p>1. \ud835\udc11\ud835\udc28\ud835\udc2e\ud835\udc2d\ud835\udc1e\ud835\udc2b \ud835\udc14\ud835\udc2c\ud835\udc1a\ud835\udc20\ud835\udc1e \ud835\udc1a\ud835\udc27\ud835\udc1d \ud835\udc08\ud835\udc2d\ud835\udc2c \ud835\udc08\ud835\udc26\ud835\udc29\ud835\udc25\ud835\udc22\ud835\udc1c\ud835\udc1a\ud835\udc2d\ud835\udc22\ud835\udc28\ud835\udc27\ud835\udc2c<br>*\ud835\udc02\ud835\udc28\ud835\udc27\ud835\udc1c\ud835\udc1e\ud835\udc2b\ud835\udc27: Often, a router is used to create a local network, connecting printers and tablets. However, this can be a critical point of failure. A single mishap, such as the router being accidentally unplugged, could disrupt the entire check-in and badge printing process.<br>*\ud835\udc12\ud835\udc28\ud835\udc25\ud835\udc2e\ud835\udc2d\ud835\udc22\ud835\udc28\ud835\udc27: Ensure a direct connection between printers and tablets, bypassing the need for a router. This setup is not only faster but also more reliable.<\/p>\n\n\n\n<p>2. \ud835\udc07\ud835\udc1a\ud835\udc27\ud835\udc1d\ud835\udc25\ud835\udc22\ud835\udc27\ud835\udc20 \ud835\udc12\ud835\udc25\ud835\udc28\ud835\udc30 \ud835\udc08\ud835\udc27\ud835\udc2d\ud835\udc1e\ud835\udc2b\ud835\udc27\ud835\udc1e\ud835\udc2d \ud835\udc02\ud835\udc28\ud835\udc27\ud835\udc27\ud835\udc1e\ud835\udc1c\ud835\udc2d\ud835\udc22\ud835\udc28\ud835\udc27\ud835\udc2c<br>*\ud835\udc02\ud835\udc28\ud835\udc27\ud835\udc1c\ud835\udc1e\ud835\udc2b\ud835\udc27: Typically, software switches to Offline Mode only when the internet is completely unavailable. A slow connection, however, can result in a sluggish check-in and badge printing process, as the system continues to rely on the inadequate internet.<br>*\ud835\udc12\ud835\udc28\ud835\udc25\ud835\udc2e\ud835\udc2d\ud835\udc22\ud835\udc28\ud835\udc27: Opt for software that operates locally for immediate tasks and uses the internet solely for syncing data, ensuring efficiency regardless of internet speed.<\/p>\n\n\n\n<p>3. \ud835\udc11\ud835\udc1e\ud835\udc2a\ud835\udc2e\ud835\udc22\ud835\udc2b\ud835\udc1e\ud835\udc26\ud835\udc1e\ud835\udc27\ud835\udc2d \ud835\udc1f\ud835\udc28\ud835\udc2b \ud835\udc07\ud835\udc1a\ud835\udc2b\ud835\udc1d\ud835\udc25\ud835\udc22\ud835\udc27\ud835\udc1e \ud835\udc08\ud835\udc27\ud835\udc2d\ud835\udc1e\ud835\udc2b\ud835\udc27\ud835\udc1e\ud835\udc2d \ud835\udc02\ud835\udc28\ud835\udc27\ud835\udc27\ud835\udc1e\ud835\udc1c\ud835\udc2d\ud835\udc22\ud835\udc28\ud835\udc27\ud835\udc2c<br>*\ud835\udc02\ud835\udc28\ud835\udc27\ud835\udc1c\ud835\udc1e\ud835\udc2b\ud835\udc27: It&#8217;s common for vendors to require a hardline internet connection at the registration desk, which can be problematic. Firstly, it suggests a dependency on internet connectivity; secondly, venues often charge exorbitantly for this service.<br>*\ud835\udc12\ud835\udc28\ud835\udc25\ud835\udc2e\ud835\udc2d\ud835\udc22\ud835\udc28\ud835\udc27: Inquire about the necessity of a hardline connection. Seek out solutions (anyone said&nbsp;<a href=\"https:\/\/www.linkedin.com\/company\/xtag.com\/\">Xtag<\/a>?) that eliminate this requirement and help save on costs.<\/p>\n\n\n\n<p>Claiming support for Offline Mode is one thing; providing a truly robust and reliable offline solution is another. By asking the right questions, you can ensure the success of your event&#8217;s crucial first impressions.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/posts\/elad-rosanski-aa962a73_att-outage-a-lesson-on-the-importance-of-activity-7166554947424100352-RQG7?utm_source=share&amp;utm_medium=member_desktop\">Add a comment on LinkedIn<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Elad Rosanski, CEO at Xtag. It was February 22nd, 2024 where I found myself unable to use my phone without WiFi, as the signal displayed an &#8220;SOS&#8221; message. Despite attempting every solution I could think of\u2014engaging flight mode, rebooting my iPhone\u2014nothing resolved the issue. As I drove to the office, relying on Google Maps&#8217;&#8230;<\/p>\n","protected":false},"author":2,"featured_media":40,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[10,9,7,11,8],"jetpack_featured_media_url":"https:\/\/xtag.com\/wp-content\/uploads\/2024\/03\/1708639846270.png","_links":{"self":[{"href":"https:\/\/xtag.com\/blog\/wp-json\/wp\/v2\/posts\/39"}],"collection":[{"href":"https:\/\/xtag.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xtag.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xtag.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/xtag.com\/blog\/wp-json\/wp\/v2\/comments?post=39"}],"version-history":[{"count":2,"href":"https:\/\/xtag.com\/blog\/wp-json\/wp\/v2\/posts\/39\/revisions"}],"predecessor-version":[{"id":42,"href":"https:\/\/xtag.com\/blog\/wp-json\/wp\/v2\/posts\/39\/revisions\/42"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/xtag.com\/blog\/wp-json\/wp\/v2\/media\/40"}],"wp:attachment":[{"href":"https:\/\/xtag.com\/blog\/wp-json\/wp\/v2\/media?parent=39"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xtag.com\/blog\/wp-json\/wp\/v2\/categories?post=39"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xtag.com\/blog\/wp-json\/wp\/v2\/tags?post=39"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}